I was sent a flyer from direct tv, saying(please come back to us)Lock in your price for one year.Pick your package.WE chose the CHOICE EXTRA package, $34.99 for 12 months.After 12 months the price would go to reg price of $57.99 for 6months more for a total of 18 months which the contract called for. We have had two price increases in the first 10 months already.When we call and ask them about there flyer that says LOCK IN YOUR PRICE FOR ONE YEAR we are told if we dont like it than cancel.We know if we cancel we will be billed 3 or 4 hundred dollars. I still have the flyer but don't know where to go from here???

Direct tv customer service sucks. my only regret is there was no one to warn me about this company. so here is my warning to all that is thinking about joining direct tv. the customer service when you call is rude for one and the things they say or tell you is all lies, because when you recieve the bill it's something different. this company purposely directs your calls out of state so they don't have to deal with you locally. I'm never going to continue with this company ever agian. For all you people that isn't believers try it out. one last advise "I Told You So."

I signed up in sept for a 24.95 special, ( i'm on a fixed income) about 1 month later, I was called about the NFL Sunday sports package, I told her I don't watch sports and she it didn't matter I would save another $2.oo a month if I took the special. I asked her twice my payment is only 24.95 or you sure it will drop to $22.95 for 5 months, she said yes just to cancel it at the end of 5 months, Well instead of going down it went up to 39.95 a month, I called and was told they couldn't do anything because the NFL package could not be canceled, I paid the 39.95 the last four monthes even though it meant less propane and food each month. Today I got a bill for $68.44 I called and was told if I try to cancel now my bill will go up even more, I have to wait and cancel on March 17th, It has to be that day. I think it is terribe the way DIRECT TV gouges it customers, I rarely watch anything for the local chanels, but you can't even get them for free anymore.

Direct TV has a two year contract to punish you if, for some reason, you can not continue with their service.

The Direct TV service was good, but the way they do business is like "snake oil". They did convince me to change from Time Warner by advertising a special rate. I called and started service over the "phone". From the start, this has been an experience I want to soon forget. At first, they wanted over $ 100.00 for the install. Secondly, my bill kept coming in "zero" balance. i got curious and starting checking and found they were charging my credit card and without my permission. I then found they were overcharging me based on the rate they said I would be charged. I tried for 2 months to correct the issue, but they just would not listen. I cancelled the service and now am arguing about months of service I did not use and early termination fees. They suck you in and take advantage when you're not looking. Consumers beware of "snake oil salesman" and the companies they represent. This one is definitely one to avoid at all costs.