So I meet a former Direct TV employee who explains to me that no one gets the portable DVD player, it's a scam. He explains the "boiler room" Direct TV call center where everyone is a nervous wreck wondering when there will be a raid. Direct TV call center workers are told to say that service calls are free but every one of their sub contracted service techs want a check or cash when they show up at your house. When will there be a class action lawsuit?