I SUBSCRIBED TO DIRECTV GAMELOUNGE AND THEY HAVE ALOT OF TECHNICAL PROBLEMS AND I CAN'T GET ON THE GAMES TO PLAY BECAUSE THEY ARE DOWN FOR HOURS AND HOURS EVERY WEEK. I DON'T WANT TO CANCEL, BUT I WOULD LIKE TO BE COMPENSATED FOR THE HOURS I'VE LOST IN PLAYING AND I SPEND 8 HOURS, MORE OR LESS, EVERY DAY AND I DON'T THINK IT'S FAIR TO PAY FOR SOMETHING I CAN'T USE. I'D LIKE SOME OF MY MISSED HOURS LET'S SAY ABOUT 20 HOURS A WEEK CREDIT TO MY ACCOUNT. I PAY FOR SOMETHING AND EXPECT TO BE ABLE TO USE IT. I'D LIKE PARTIAL PAYMENT REFUNDED. I BELIEVE I STARTED USING GAMELOUNGE IN JUNE OF 2009.

THANK YOU FOR YOUR SERVICE.