The installer never showed up on November 16, 2009 nor called to say that they wasn't coming to install my satellite. I called Directv and the only solution they had was to offer me a reschedule date. I called back 3 times and finally a Mastec office called my. The local manager asked me whether Wednesday, November 18th or Friday, November 20th would be good for a reschedule since I canceled Dish Network on November 11th. I told him that I could take the day off work on Friday, he said a tech will arrive between 12-4pm. Well I decided to call Directv to see what date I was scheduled for install, come to find out I am scheduled for November 23rd. So the Mastec rep had me take off work and lied to me abut my install on today (Friday). I called Directv back, they said if he doesnt' show up on the 23rd to call them back.

They really need to find another company to do their installs. They are lucky I don't like Dish Network or Comcast are I would FIRE them.

Terrell in Atlanta