"Consumer Reviews on Companies, Products and Services"

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Category: Business & Finances

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Utah, United States

discount books Reviews

CaseyCooke12 May 23, 2011
Unauthorized Charges
I have had 2 unauthorized charges 9.95 and 19.95 in the last week. I haven't ordered any books and I am furious how they can just go and take money out of my account without me having any knowledge of it happening. I WANT my money back now!
Laura Hamm April 18, 2011
Laura Hamm
I keep seeing an unauthorized fee on my statement every month for $9.95. Please stop this ASAP.
M68 March 11, 2011
Automatic membership charge
I just discovered now (3/11/11) that they have been charging my credit card for automatic membership monthly dues of up to $19.00 since April 2010, even on months that I didn't buy anything from them. I never knew I was a member, I guess I have just been paying my credit card bills without much scrutiny. Please help me stop it and help me get my money back. I found out about my automatic charge account from this link:
https://www.bestbrandvalues.com/user/user_history.aspx

Next Pay Date: 3/26/2011

Billing Detail
Date Card Number Amount Status Description
4/20/2010 XXXXXXXXXXXX5936 $1.00 Approved Payment: Refundable Trial Fee
4/20/2010 XXXXXXXXXXXX5936 $36.02 Approved Payment: DiscountBookSale.com Order No. 409329
4/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
5/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
6/28/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
7/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
8/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
9/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
10/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
11/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
12/26/2010 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
1/26/2011 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee
2/9/2011 XXXXXXXXXXXX6031 $28.58 Approved Payment: DiscountBookSale.com Order No. 616854
2/26/2011 XXXXXXXXXXXX5936 $9.95 Approved Payment: BestBrandValues Membership Fee

Please email me at [email protected]. Thanks and God bless.
USAF Navigator (Retired) July 21, 2009
Discount Books.com
I ordered three books, online, at a discount price from Discount Books. My credit card was billed for ten dollars more than what I was quoted. When I called, they told me only the first book is discounted. However, that was not what the Internet form indicated. Also, my credit card was then charged $19.95 for a membership in its club. I did not sign anything or indicate I wanted to join. I had to talk to someone, for more than fifteen minutes, in Manila to explain why the charge should be removed.
The whole thing with Discount Books is a rip-off. I recommened not using them to purchase books.
(signed) The USAF Navigator (Retired)
misse July 1, 2009
Unauthorized charges and no service
DO NOT BUY ANYTHING FROM THIS SITE!

I ordered a book on 6/5 and did not receive any emails. On 6/19 I had to call to find out not shipped as one book was not available. I asked to ship. On 6/30 it was supposedly shipped but never received. In the meantime they signed me up for some monthly membership and billed me for it. Luckily I have a good credit union and lodged 2 complaints and cancelled card.

They should be out of business for fraud!

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