I ordered 10 cartons of cigarettes from this company online. Charged it to our bank debit card. $124.24. weeks went by with no cigarettes I started emailing him to find out the problem. His first email said there was a computer glitch at his bank, that they would straighten things out. The next thing we get 2 overdrawn charges from our bank. His bank had withdrawn 2 more charges for the cigs. Overdrawn charges were 2x $29. We are on a fixed income so that is why i was looking for the best deal. Now we are at $360+ and still no cigs. He finally got around and sent our 2 unauthorized withdrawls back. All the while he knew he had us over a barrel because the first withdrawl had been authorized by me when i placed the order. I had never had a problem ordering online before this using our debit card.