I just got off the phone to India for the fourth time trying to get Dish Network to honor a deal I thought I had made in October 2008. I had switched from regular Dish to HD-TV Dish. I had talked to a young lady in Manila, Philippines and She signed me up for what I thought was going to be free installation and free HBO, Starz, and Cinemax for three months and $24.99 a month for the 200 channel silver package/for 12and $5 for DVR rental each month. Imagine my surprise when they charged $57.99 for Dish/DVR package, $40.00 for the HBO-premium package. I have tried since October to have them honor the deal-they now say that there was never any such deal offered and they would (out of the kindness of their hearts) offer me the new deal-same as the one I thought I had before, for $22.99 a month for SIX months and no refund of their overcharge! If anyone has had this happen to them-please write here and to anyone you know who can call these guys on their blatant breaking of a contract Also, to let me know I didn't just imagine this!