"Consumer Reviews on Companies, Products and Services"

Dollar General

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Category: Business & Finances

Contact Information
HOLGATE, Ohio, United States

Dollar General Reviews

shannon r April 14, 2011
rude inept management
The acting store manager is rude, verbally abusive to customers. She has no experience at making schedules. Her cashiers regularly have to stay past their scheduled hours because she refuses to work register and wont count down a cashiers drawer until they are already late leaving. The store looks terrible cuz she wont stock freight. Prices are wrong all throughout tje store because she doesnt do price changes. Planograms are way behind.
trish trammell April 13, 2011
i was cursed out by the cashier !
jamie ray (maiden name) was cashier, she has problems with me because i date a man that she use to like.( i know it's silly) well i went in store on april 12th with my 5 yr old and my 2 yr old to buy diapers when i got to the register to check out she told me girl i am going to stomp your ass bitch! i couldnt believe she was saying this to me in front of my children, i told her she needs to watch her mouth in front of my children .that didnt matter to her though she preceede to curse me and say that is why i brought them with me to protect me. really this is so sad that good honest people needs jobs and cant get one and people like her can. this is horrible and unaccetable she needs to be fired! i know alot of people and my parents (mom) spends lots of money in there (thousands) and if she remains in that store im sure alot of buisness will be lost.
Alisha Warren April 12, 2011
Begging customers for their change.
I advise everyone in the Decatur area that shop @ any Dollar General to say "NO" when the employees or managers ask for you to donate to Literacy. For over 2 years they have not proved that the money stays local or that any schools here in Decatur recieved anything new. They have yelled at me on a daily basis and threatened to write me up if my container was not full. The money has to be pocketed for this to be that serious over other peoples money. Its a donation which means if the customer wants to donate. Something needs to be done about this. Dollar General has not donated to ST. JUDE or AUTISM as long as Literacy.
patricia maikowski April 7, 2011
fired
my name is pat maikowski i started working for dollar general in november 2010. i did a good job and was told i did a good job by my manager scott. i had a family emergency in march and needed time off which was fine. when i came back to work i had a customer who said that she wanted to pay for her stuff with her credit card . i rang up her stuff but i put it in as cash by mistake. at the end of the night my drawer came 90.00 short. i was fired i think i should have at least had a verbal warning.
Christine Donyell April 4, 2011
other
dolllar general tring to use me as a escape goat for there lack of security i was just there six weeks. while i was there evertime i alerted the manager that someone was stealing i never got a response now they saying me in me only is responable for 40, 000 worth of s@#t they tring to blame me for stuff that happened before i got there i im going to court for this i dont work have two kids i cant go to jail for something i didnt do they picked me cause i was the weakest i hate to say that but its true that GM had me so scared he acted like he was the police i was treated IN TALK TO BADLY if anyone has input PLEASE leave a message i will update soon
formerknoxcustomer March 30, 2011
Treatment of employees
As a customer or should I say former customer of Dollar General, I can say it is the worst place I have ever seen as far a treatment of employees goes. I know for a fact the DM walked in and fired the Manager on A Saturday morning the first of Feb. 2011, and had the audacity to make one of the Assisstant Mangers work on her days off. The 2 Assisstant managers began working 10 to 14 plus hours a day with the promise of a new manger in a few weeks, it's been a few months and they still have no manager and have been working 60 to 70 hours a week with basically no time off. They look and act very tired, a lot of times I have been in the store only to find just one person working the entire store for hours at a time, usually one of the Assisstants, this has happened on more than one occasion. Why would a company treat people who are so pleasant and hard workers in such a way? I truly feel sorry for them. Dollar General has no family values at all, the only thing they value is the big old dollar. They put their emplyees in danger by having them in the store alone and expect way too much work out of them for what they pay them. They are making millions of dollars a year off the blood of their employees, welcome to big corporate America, I thought slavery had been abolished!
twistedsparkles March 29, 2011
conway somoene was stealing
I was shopping in conway the dollar general close to 501 business I had my grandson and my daughter with me a man was shop lifting in there. My complaint is the manager and a worker or maybe another manager not sure they approached the man and demanded what he stole I was right there and so was my grandson the man was stealing laundry soap and maybe other things none the less my complaint is I cannot believe that they put me and and my family not to mention everyone else in the store at risk of maybe getting shot or knifed all over a 5 dollar bottle of Gain. I am appauled byt this I have always been taught anywhere I have worked to never approach a shop lifter I am the man dropped it and ran out but he could have had a gun a knife or been violent. and that to me is not the proper way to handle the situation. I confronted them about it in ohter words my life my grandson and my daughters life and anyone else in the store life is worth alot more then a bottle of gain I think that they handle it carelessly and inapproapriate LEt the man have the soap times are hard he must have needed it and surely more then Dollar General needs it. TICKED OFF about this craiziness I cannot believe this anywhere i have ever worked or been NO ONE CONFRONTS A SHOP LIFTER I could think of ways it could have been handled far better then this no 5 dollar thing is worth anyones life or risk of being hurt. obviously the man was trying to get it for his family and probally did not have the money who knows I say let him have the soap and let God deal with it times are tough but not worth a possible life for a 5 dollars bottle of laundry soap
dnidrko March 29, 2011
Rude
I walked into dollar general to return the coffee pot i had bought a week ago because it broke. lady said she couldnt return it because i did not have the receipt. well, i never got one! she was soo freakin rude, and i even had the box and everything. they are obviously picking winners when they hire.
Ann Greene March 27, 2011
Not accepting coupons and RUDE
Clearly states on their website they accept coupons (including, but not limited to, newspapers, magazines, print-at-home (internet), direct mail, product packaging, and in-store coupon boxes). I was told while shopping that would not accept coupons printed from a home computer. I put those coupons up and was just going to use ones I cut from newspapers and my home printed DG coupons (which I was told was okay to use) . 7 out of 9 of my coupons would not be accepted at checkout and these were ones cut from paper and Dollar General coupons - ALL LEGIT. After cashier tried many times, the manager was called. I was given many, many excuses and even told that it would not take my coupons because it took the DG $5 off $25. That has absolutely nothing to do with my personal coupons. Coupons are like money. The store gets the money for the coupons plus a handling fee for coupons. After I went through much humiliation, I told them to just put the stuff back that I had coupons for. My original receipt was $34. When cashier rang it up second time, I owed 29.49. I returned $6 paper towels, $4 Pledge, $3 Windex and $3 lotion. I knew this was not correct and tried to tell cashier something was wrong, but was told that was what it came to. I told them to forget it, I would go outside and check it. It was obvious they were not listening to anyting I was saying. I was truly not treated like a customer, but more like someone trying to get something over on them or something. I went back to manager to show him I was still charged for some of the things I did not get. He kept beating around still talking about the coupons. He finally gave in and gave me back $7.45 - and this was after him telling one of the cashiers that they needed to go back and get the items because "she wants her money back for the Pledge and Windex." It doesn't take a rocket scientist to know the amt was wrong and they still acted as if I was wrong. Sorry Dollar General, but you just lost a BIG CUSTOMER and all my friends also.
cecilia gonzalez March 26, 2011
discrimination, accused, and threatened
we usually go to this store because it is the nearest to our home. on Saturday, March 26, around 3:00 pm my friend"s brother ( who attends to college) my friend and I ( which we're freshmens) were defetly mistreated on this store. we entered looking for some birthday products we needed, however since her brother is a guy and gets bored really easyly, he began looking and trying to see what were the cellphones plans. he first got asked if he needed help but he said "No" to this employer (unfortunatly we don't know his name). later this same person demanded him to leave the store or he was going to call the police. oviously we were all confused and began asking why. suppously the employer implied that her brother was trying to steal but he wasn't. we then told him that this wasn't true and we were showing him her brother's college ID, state ID, driver's license ID, and credit card in order to make him see that this was a mistake. however, the man didn't cared to see and started demanding now everyone of us to leave ( her brother, my friend and myself) to leave the store. we were treated with discrimination, because of our apperance ( we went all messy and kind of dirty to the store). we were acused, and threatened as well. we felt horrible. we can't belive there are this type of ignorant people in life. we obiously left the store without purchasing anything. we decide to go better to another store which treated us kindly and nicely ( FAMILY Dolllar). we planned to call the customer service of that company ( Dollar General) to give our complains but we don't know their number. they made us feel like trash, like if we were nothing, but badly for that person who mistreated us, we are going to be someone in life. we will finish our careers and we will never let money change us into this type of people. we will keep being honest, generous, and humble. we all hope this employer will realize how badly he made feel the store's custumers (us). also, we want for the company to do something about it. probably talk to him or something else, but we want justice. people should be treated equally and with respect just like it is said/ written in the constitution of the United States of America. thanks for having the time to read our complain. we hope something gets done. THANK YOU.

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