On Monday October 27 my wife filled out an online inquiry regarding this sleep aid product. They called within an hour to discuss her interest. When she said she wasn't interested in paying for the shipping, she was told that they would reduce the shipping to .99. I listened to her ask if there was any other charges, if there was any other money involved, asked if it was a club that was going to send products that we had to send back. A John Michaels assured us that this was a one time charge of .99 to try the product and that there would be NO other charges. By 9:00 p.m. My account had been hit for the .99 and an additional charge of $101.00 with no explanation. I have sent them a demand for reimbursement, I will update on this on Tuesday