I used this company to host my web site. However when I wanted to cut off the account, despite repeatedly asking them to do so, they have billed my credit card for another years' unwanted service. Have had to cut off my credit card and lodge a complaint with the bank.
This seems a really counterproductive way of maintaining a business - the negative publicity from practices like this have got to outweigh the $71 they might be able to scam out of unwary ex-customers.