I wish i had looked into this companies reputation before ordering instead of trusting that if you see a little lock on the bottom of the window, you're protected! I ordered 2 costumes that i had been looking to find for a while!!! Needless to say i was excited and immediatly ordered because of the fair pricing! That was the 20th of july 2008 and a email was sent thanking me for the order but there is no way to actually contact them... now here it is the 31st NO SHIPMENT on items that are IN STOCK and the money out of my account! DO NOT BUY FROM THIS SITE! The B.B.B. is already involved with this company now that i did my research and they will have another charge coming there way as well!