The informertial says clearly on TV that is a 30 day trail, and just pay S&H, and if not satisfy, withing the 30 days, you an returned and they would reinburse the 14.95 plus the S&H. They have a machine taking orders, and they keep asking to add items to the order, and even after you say NO, they still send them. And they charge you S&H for every piece of eye lift stickers and, plus they charge for the items you said NO to. When I got the order. and I saw the packing slip, saying that they would NOT refund any S&H as their informertial says and I saw that they charged my account $84.00, I try calling a custumer service that is non existence. they told me, that I can return the products, but that they would not refund any of the $41.00 in S&H. I called my bank and I had to cancel my debit card, to prevent them from sending me anymore products. This company is a fraud..The products DON"T WORK..DO NOT ORDER THEM..I reported them to consumers affairs and they are under investigation for fraud..