We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback. As for your issues, you can cantact us via our email [email protected] ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there. Thank you, Dressale

AVOID Dressale.com. I purchased a flower girl dress for my granddaughter from Dressale.com and it was not at all what we expected. We selected the size based on their size chart. After I placed the order they contacted me to make sure we wanted the dress as pictured. I replied yes and also sent them my granddaughters measurements. The dress arrived on time, but it was too tight in the chest, the arm holes weren't large enough, and the dress drags on the floor by several inches (when it was supposed to be just below the knees). They sew them after they are ordered, which is why I took the precaution of sending measurements along with the size. The sewing quality was sloppy--horizontal seams don't match up and fraying edges on the adorning flower. When I contacted them about returning the dress they were less than cooperative. They want me to send photos (which I will do) and they stated after seeing the photos we might be able to negotiate something. In short, I would not order a dress from them again, and I would not recommend them.

My friend wants to buy a dress from dressale.com, she thinks the dress is beautiful and the price is lower than some other websites, but there are some complaints about their delivary, can anyone tell me if it is a reliable company?