2010 Feb 12, my credit card was charged $48.10 without my authorization. I want my money back immediately!!! Judging by the amount of complaints and the lenth of time this has been going on it is obviously not an "gliche". If I dont get a response in three days, I will do my share of whistleblowing. If you have charged my account at any other time without my authorization I expect that reimbursement as well. I tried your product after reading Consumer Reports and getting their opinion of your product. I will be sending them an email explaining what customers can expect down the road. I bought your service one time and did not like it. It slowed my computer down soooo much. That is the only authorized transaction. I have the last five years of bank records.