Website offered 15 day free trial. Terms and conditions said cancel within 15 days from shipment date, if desired, by calling 1-866-938-4832. If you did not cancel more Acai-aSlim would be shipped for $88.62 plus $5.95. Fair enough. The 'free sample' arrived, with no paperwork. It was not effective and I wanted to cancel within the 15 days. I called the number, talked to a representative, who conveniently could find no record of my order. They wanted an order number, but remember, no paperwork was sent, thus no number. Name, address, email address, or last 4 digits of credit card also would not locate my record. Therefore they cannot cancel the next shipment. This is a scam so I had to cancel my credit card. Don't order this free sample!