I HAVE NO IDEA WHAT THIS IS . IT WAS CHARGED ON MY MASTERCARD $49.99. I HAVE NOT RECEIVED ANYTHING AND WHATEVER IT IS, I DON'T WANT IT. I WANT IT TAKEN OFF MY CARD. I DON'T KNOW HOW TO GET IN TOUCH WITH ANYONE OR WHERE TO COMPLAIN. HOW DOES THIS HAPPEN?

On November 28, 2008, I was charged $51.57 CAD on my VISA (40.45USD). This was unauthorized. On December 14, 2008, I purchased Norton Anti-Virus renewal (authorized).

I expect the $51.57CAD charge to be cancelled, not refunded, cancelled asap. There will be foreign currency charges for a refund. I did not request, or authorize this charge.