I never place another order of Trend micro software 12/28/09

I was debited 39.00 from my bank account. I never authorized this and have absolutly know idea what it is debited for. I demand a refund to my account. I don't even know how they got my information. I have not recieved any products or services from this company, I don't even know who they are. How do I go about fixing this problem. My only proof is a debit on my account, I called my bank but they weren't able to tell me anything about this company. Please contact me with information on how to get a refund. How can a company do this to someone. Please help me to figure this out, I am very frustrated and angry.
Catherine M. Santaniello
816-200-8317 or [email protected]

no idea what this is or why it was charged on my debit

I received notice that payment on my order4042787418 was never received by you. I called Pay Pal and verified that they had, in fact, sent you payment on 4 Sept 2009 at 15.11.160PDT
They ask that you call them for further details.

Sincerely

Robert J. Fernandez [email protected]

I have a charge to my credit card that I have not received any product and do not recall making any purchases to this company. Could you please discontinue these charges and credit my credit card. One charge is for $6.95 and the other is for $39.95 for DRI*Trend Micro orderfind.com MN. This is what shows up on my credit card and Reference Numbers are: 1. MT091900105000010132179 and 2. MT091900105000010132180.