Dunkin Donuts at touristy Haymarket MBTA Bus station. Gloved F slouching, male at register, no greeting. Ordered 1 small decaf and hot apple pie. F no change in gloves, grabs apple pie. I ask M to intstruct her to change gloves, he refused. Asked F directly she refused! Returned the dirty pies to the bin and grabbed them with no gloves. Asked for mgr, not available. M scribbled Manjit, no business card, then refused to write F name. (HIRA from name tag). F got abusive, then swore SALLI? under her breath. Not hispanic, Paki-Indian? I walked out, unsanitary, appalling.

Sep 17 afternoon, 2010