we went to this dunkin donuts at 11:30 on Nov. 16. 2010 and the total bill was $41.14. There taste was really bad he made a mistake except of saying sorry, he argued and got very rude, he started cursing. The employee said is this your first time in dunkin donuts. And he was trying to fight us, he is like lets go outside. He was using bad words. And he wasn't using any gloves for ice cream, and other things that we got. We did not go there to fight, and he was torturing us by saying i am going to call police.

On 9/30/2010 in Newark Liberty International Airport at Dunkin Donuts at terminal A @ 0400. I purchased a large french vanilla coffee. The coffee tasted very bad. I brought the coffee back and spoke with employee Jayshri Patel (Shift Leader). Dunkin Donuts employee Patel was very rude and she refused to exchange my full cup of coffee. She claims that I have to change my coffee immediately. Dunkin donuts in Newark Airport does not have any signs displayed that indicate this. I am very upset and I have never been treated so badly. Can someone please contact me with details on how I can make a complaint.

I went to the Dunkin Donuts at N. Haverhill and Roebuck at 8:45 AM to get a dozen donuts for my office coworkers. They had selected some choices. The donut shelves were almost bare. I asked if more were in the back and the csr said no. They had no plain, jelly, glazed or chocolate- only a few cream filled. The CSR suggested I come back tomorrow morning

FOR THE THIRD TIME IN LESS THAN 2 WEEKS THIS DUNKIN DONUTS LOCATION LOCKS STORE DOOR TO CUSTOMERS AND KEEPS ONLY DRIVE-THRU OPEN. NEVER EVER DO THEY HAVE APPROPRIATE AMOUNT OF EMPLOYEES TO KEEP CUSTOMER FLOW GOING SMOOTHLY IN THIS LOCATION. VERY INCONVENIENT TO FIND STORE CLOSED ON WAY TO WORK AND THEN BE DIRECTED TO DRIVE-THRU WITH 15-20 CARS AHEAD OF YOU ! FIRST TIME i GAVE THEM BENEFIT OF DOUBT AND CAME BACK ONLY TO FIND SAME THING HAPPENING 2 MORE TIMES IN A WEEK.
I HAVE BEEN A CUSTOMER OF DUNKIN DONUTS DAILY FOR MANY, MANY YEARS AND SPEND ABOUT $70 PER WEEK IN THESE STORES ONLY TO BE INCONVENIENCED TIME AND TIME AGAIN. I GUESS IT'S TIME TO CHOOSE ANOTHER DUNKIN DONUT STORE TO GIVE MY BUSINESS TOO !!

I visit Dunkin Donuts two to maybe 3 times a week during the morning since i work right infront of it at 39 E. Jackson, Chicago, IL 60604. I have had several misunderstanding with the cashier not taking my order's correctly. They either over-charge me or say that they did not charge me the correct amount, etc. Today, Friday September 24, 2010 i walk in at 7:09am and i happen to order a # 4 on the menu which is a Sausage Egg Cheese Croissant with a medium Coffee. I always upgrade to a large Coffee which is a few cents difference and i always end up paying a balance of $4.93. Instead, the cashier Karla M. rang up a completely different order, which was a Sausage Egg Cheese Wrap and charged me the same amount. I complain her and say this is not what i ordered. She goes to the manager, i don't recall her name, and explains the situation. The manager comes up to me and quote says "The cashier rang you up a different order it will be $1.87 additional for me to exchange you a Sausage Egg Cheese Croissant". WHY do i have to pay more when i always order the same thing and it comes out to the same balance. Funny it isn't the only time they have done this to me and for anyone reading this, they will mix up your order, over-charge you, etc.. I ill not be ordering from that Dunkin Donuts location again.