"Consumer Reviews on Companies, Products and Services"

Duss Russell & Associates, Inc

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Category: Business & Finances

Contact Information
211 N. Victor Blvd., Burbank, California, United States

Phone number: 888-254-1567
dunnrussell.com

Duss Russell & Associates, Inc Reviews

shawn miller December 15, 2009
REFUND not returned, unauthorized WD from Bank Acct
Home Loan Modification, originally charged $3, 000 to assist. They sent me contract I never signed

Original contact was AUGUST, 2009
I called, cancelled service, told them I didn't need there services as I wasn't sure if I was going to keep or sell my home.

Original charge was $1, 000 which was approved by me and WD from checking account US BANK.

Other two payments of $1, 000 each were to be paid at later date via check, not auto WD. As I wasn't sure when the money would be available. I cancelled service within two weeks, made numerous calls, emails and NEVER SIGNED CONTRACT...

Have been given the run around ever since. Also they have taken money out of my checking account 'UNAUTHORIZED', at the present I'm positive on another WD of an add'l $600 and I believe another $1, 000. I notified the bank.

THEY WILL NOT RETURN MY MONEY AND IGNORE MY CALLS TO TELL ME IT'S BEING PROCESSED. I RECEIVED ONE MESSAGE FROM WALTER ROMAN THAT WAS MEAN AND THREATENING. PLEASE HELP

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