I ordered the complete season of Emergency... this company guarantees quality DVD's however the DVD set I received sucks!!! The shows were recorded off of TV Land. There are even some commercials still in the shows. On the website it states there are no commercials and DVD's are of best quality. I tried calling them numerous times but they never seem to be in. I am VERY dissatisfied with the quality of their DVD's. I have half a notion to contact an attorney. I will be attempting to get my money back!