DVD SUPER ONE

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Category: Entertainment

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United States

DVD SUPER ONE Reviews

Otis September 10, 2010

Fraud

I bought an laptop LCD replacement screen from these people. I fitted it with ease. I am a graduate electronics engineer with 20 years experience. When I turned on the laptop, it blew the power supply on the motherboard.

I called them and asked for a refund as I am certain the screen was faulty and it drew too much power, causing the laptop to die.

They told me to return it. I packaged it very carefully and sent it back. I then didn't hear anything for 3 weeks. I then called them and they said they received the package but the screen got damaged in the post. I asked for prrof so they sent some photos. The photo of the packaging box showed no damage at all. The picture of the screen showed a badly cracked screen.

But this wasn't the screen I sent back. This was another screen since the serial number was missing and n fact looked like it had been blanked out.

So, not only did they send me a faulty screen, but they also lied to me by sending a false image of the damage.

Do not buy from these people. They are unreliable and you will probably have your money stolen by them.

KenG62 September 17, 2009

Rip off

I had ordered an LCD over the phone and they sent me a money request via PayPal. I paid it and when the LCD arrived the next, it did not power up. So I called and made arrangements to send it back to them. It arrived September 11th. The UPS tracking number is: 1Z7108E00349595521

After leaving several phone and email messages and no response, I finally got through to someone. The lady put me on hold for 20 minutes. Then she told me that the serial number for the LCD I sent them back did not match their records. This, I don't doubt. I have went through this company many times and they are highly unorganized.

I was very mad because I had a similar incident with them back in July where they sent me the wrong screen and tried to charge me a 20% restocking fee, so I asked to speak with the supervisor and she would not listen to me. Anytime I tried to talk, she would interrupt and remind me that I am screwed because they don't know how to manage their inventory.

This is no was to run a business. I believe they are deliberately trying to get over on me.

In addition, I paid 12.07 to ship the item back that I will never see again.

Stay away from DVD super one.