I ordered a 12-dvd set (hawaii five-o) from dvddonkey.com on 12/10/07 and as of 02/18/08 still have not received my order. Their toll free # (1-877-7-tv-show) is ALWAYS ''temporarily unavailable". I have e-mailed the company several times and have received a vague e-mail about the order already shipped out (the tracking # provided by the company was not found by Canada Post office). several recent e-mails have gone unanswered, and I have notified my bank of intent to dispute this purchase. I am also willing to follow-up with The canada post office, FTC (federal Trade Commission) and other agencies necessary to investigate this company and receive a full refund (or the dvd's ordered) from them.