I'm luckier than most, did receive my Perry Mason DVD's, but many were not Perry Mason or did not play at all (disc error it said) At this point in time I have 11 discs that are not good and only about half way thru the set.

Since April 2008 until today I've made almost 3 dozen phone calls, all times of day and days of week without success. Plus e-mails they have never responded to.

I've tried to find a "snail mail" address to send them a registered letter - no success.

Paid almost $200. for the set. And even though it was supposedly a money back guarantee, I didn't want my money back, I just wanted the bad discs replaced.

Do wish I had known about this complaint sight before I ordered. I'm a computer novice and this was my first order. Can't imagine I would ever try again. Too bad, I'm sure there are some good companies out there

Good luck to others

Mona





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