File a complaint with the BBB in Ohio. I just did and there are numerous complaints against Accent Energy for these sudden rate hikes in Texas. Its shows that some of these billing issues have been resolved so maybe the BBB is doing something about it where as it does not appear that the PUC of Texas or the Attorney General's Office is doing anything. It also seems that the BBB is awaiting some news from the goverment over this issue. So file your complaint NOW!