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June 19, 2007
Price difference!
I ordered a floral arrangement on May 13/07. The emailed receipt shows $67.48. Mastercard charge is $80.98. When I called to find out why the difference, a very rude customer Service woman informed me that original receipt was in US funds. This was not noted on the receipt. The mastercard doesn't show an exchange rate, this was obviously calculated at an intercompany rate. When converted, I was charged 20% exchange rate. That's exorbitant! The company is located in BC, I'm in ON. I won't be doing business with this company again.
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May 10, 2007
Terrible, awful company, avoid www.e-florist-inc.com at all costs!
E-florist and deceptive business practices. A birthday teacup and saucer bought online from www.e-florist-com turned out to be mistake on my part. I picked this one out of the phone book, sort a speak. The price was/is 39.99 i ended up paying 60.00 for an "upgrade". The bouquet was delivered on time. The bouquet looked nothing like what i ordered. I would have done much better picking daisies beside the railroad tracks.
I call to complain. They did answer and referred me to their terms and conditions. Which really is a waiver for them to send you anything they damn well please. They sent me a 5.00 bouquet for 60.00.
On their site it says: excellence in customer service. "Satisfaction guaranteed" this was not the case. They requested that i send digital photo of the bouquet that was sent and i called them back. They basically referred me back to terms and conditions.
Terrible awful company avoid www.e-florist-inc.com at all costs!
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