After doing research on this collection company, thought everything would be okay and they would help me resolve my debt. Unfortunately, I think I have been dooped!! The contract was force-fed... They used a program called docusign to force my signature on the document. Once, I received the welcome package, the terms of the initial agreement changed. Concerned, I contacted "Carla" and "Don, " neither of which have returned my phone calls or emails. I was also told that their fee would be taken out the 1st of every month. The first payment was not taken out until the 5th. Thankfully, they only stole x amount of money. Now my only concern is that they have my cc number.