On May 15, 2009, I went to WAMU, paid the $847.60 I owed and closed the account. Today, I receive a letter from ERS stating that I owe WAMU $236.35. I have CLOSED my account and paid it in full. I assumed that closed meant closed, but the person on the phone at ERS stated that if an automatic payment came through, it was honored. I did not authorize any payments to be made on a CLOSED account and will not pay this amount. When is someone going to stand up and say "ENOUGH"? Consumers are getting a raw deal everywhere and I will no longer let companies screw me. WAMU should NOT have paid anything on a CLOSED account and I am not, either!