I had an unrecognized $30 charge on my checking account on January 4, 2011. I contacted my bank and was given a toll free number, 88-897-8045, to contact the company making the charge on my account, Easy Loan Protection. I was told that I had somehow signed up for this protection and authorized this charge. I asked that the account be canceled. I received a confirmation email that my account was canceled, that no further charges would be made, and that my refund would be returned to my checking account within 7 to 10 business days. So far, nothing in my account. I just called again today and was told I still had to wait 2 days. Could not get through with the 888 number, but was able to contact this company through 866-607-0713 with little trouble. Hoping still that I get this money back. Also filed a complaint with the Better Business Bureau. Be careful what you click on!