I too have been a victim of Easy Saver-EMI. In my case it went on for 11 months without my knowledge. I was deployed with the military and someone else was overseeing my checking/debit card account statements. They didn't realize this was an ongoing unauthorized charges, after I had ordered flowers through "FromYou Flowers.com". Though, I see most of the complaints are affiliated with "ProFlowers.com' and their associates. I thought I'd mention that there are other companies that send credit card information to Easy Saver-EMI, as well without authorization. Additionally, I never received any emails or regular mail that I had become a member or authorized the monthly chargesAfter, I returned from my deployment and saw these charges I immediately called 1-800-355-1837 and demanded to speak to a supervisor. Of course, there was the explanation that I had authorized the charges. I stated I wanted to see it in writing for the record. At this point, the supervisor said that wasn't possible. She offered to refund only 6 months and I said that wasn't acceptable and would report this. She then offered the full 11 months refund. I asked for a confirmation to be sentBelow is the confirmation sent and will update on this site if the total refund isn't granted.<br /><br />
----- Original Message -----
From:
[email protected] <br /><br />
To: XXX<br /><br />
Sent: Wednesday, April 15, 2009 10:48 AM<br /><br />
Subject: Credit Confirmation<br /><br />
<br /><br />
Mrs. XXX<br /><br />
This email will confirm our conversation today regarding the Easy Saver <br /><br />
Rewards membership. To reiterate our conversation, I have canceled the <br /><br />
membership and, as agreed, issued a total of 11 refunds in the amount of <br /><br />
$14.95 back to your credit card account. These refunds have been <br /><br />
requested today and if you do your banking online, you may see those <br /><br />
refunds as early as 48 hours.<br /><br />
<br /><br />
If you have any questions, please do not hesitate to contact us.<br /><br />
<br /><br />
Sincerely, <br /><br />
Missy Baer<br /><br />
4/14/09
