Just like all the others who have complained, I used Pro Flowers twice in the last few months. When I noticed an unauthorized charge of $14.95 on my bank account, I went back and looked, and just like the other complaints, I discovered that there was a charge for $1.95 one month earlier. PLEASE call ALL the numbers listed in the previous entires and complain, demand your money back, but don't stop there. Until Pro Flowers removes this link from their site, these complaints will just continue and more consumers will be victims of this scam. CALL PRO FLOWERS and tell them that you will not be useing their services again until they remedy this problem. What a shame!!! Pro Flowers product line is second to none but is unfortunately overshadowed by their questionable business relationships.