I placed an order with Easy White for a "free sample". That's how it was advertised. No other terms or conditions were given. All I had to do was pay for shipping, which is how they got my credit card number.
After some research, I have found that Adex Media, Inc. has multiple dba identities (Easy White Labs, Rezactiv, Acai Alive, Overnight Genius, Digital Instructor, etc).
When additional charges started appearing on my credit card, I called to complain. I was told that I had been given the terms prior to purchase. This is absolutely not true. Nowhere did these or any terms appear on the ad for the free sample. I never would have agreed otherwise.
Their customer service refused to give me back my money, they refused to let me return the product, and they refused to give me any information as to who runs the company, who is in charge, where they are located, etc.
When I tried to contact the "parent company", Adex Media, I was responded to by another "Easy White Supervisor" (though his email address was
[email protected]. Who knows who's running it!
Tell everyone you know to avoid Easy White, Dazzle Smile, Red Carpet Smile, etc. They are stealing people's money and getting away with it!