My company encountered the owner of This UPS Store in Wethersfield and Cromwell Ct.
A Complaint was filed with MailBoxes Inc.The Parent Company in California, telephone number 1888-3623-346

If anyone else has encountered ABUSIVE behavior by MARK (the owner) I urge you to call that number and file a complaint.They explained to me that his behavior would not be tolerated and a record of each incident will be filed on his record.