I placed an order for a book on 26th Jan 2008 and the order was accepted vide order number 4353441.The amount was also debited.Till today I have not received the book.Mails sent to Rediff remain unreplied except the automated reply.It seems that Rediff is in the business of cheating people.There is no mention of contact number/phone number or direct e mail of anyone on Rediff Site. How can I file a criminal case against the company ? Can some one suggest /