I recieved a electric cigarette rolling machine thought i would save money rolling my own an ended up costing me more to try an get one good smoke out of it then i paid for the machine, which was 90.00. I called the company they said they don't do returns or refunds. They put me threw to a nother department an this is where they told me to go. I have checked around an my machine is not the only one that does this. It chopes up the tobbacco so fine no matter what setting it is on that the cherry ( fire) falls out. I have burned more holes in stuff including myself then in the 35 years of smoking. This is not a safe machine an i would like a refund. P.S.YOU CAN HAVE YOUR MACHINE BACK. Miss LaRue