Buyers beware. I ordered a canon camera the price was decent and they offered free shipping. The next day they sent an email saying the needed me to call for a billing problem i called and they told me they needed the three digit code on the back of my card and they proceeded to ask me what kind of battery i wanted. I said i wanted the 5 hour. After realizing that they charged me 69.99 for it and that i didn't need it i called them about an hour later to tell them i didn't want it they told me they would take care of it. I called the next morning to comfirm it and they told me the thing already shipped so they told me to call and get an RA# to return it. I called and they told me i had to email them for the number so i did. they emailed back saying that this item could not be returned. i called the next day and they refused to let me talk to a manager i told them to just send me an ra# for the whole order and they still haven't sent me one. my bank told me to send it back and they would take care of it. Lesson learned. I did end up finding the same camera for 30.00 less at Best Buy and I found the battery for 15.00. These guys need to be black balled