I had ordered personalized flip flops for my bridesmaids March 24, 2010 and payment was debited March 25. I have sent 3 emails, tried the disconnected phone number. And like everyone else...no luck. I have a week til my wedding and not sure I will be able to find them and be able to get them here on time. I am more than ticked as I am sure others are. I wish these comments would pop up on their website when a potential customer tries to access them!!!