Purchased two adult tickets through website and paid an additional $10 shipping charge. Purchase was made through paypal. After about 2 weeks with no tickets arriving, I tried to e-mail this business, multiple times, to no avail. You would figure with a $10 shipping charge for two tickets that they would ship these to you by priority mail and still pocket at least half of the shipping charges, not this piss-poor business. Had to file a claim through paypal, which took an additional 7 days, to receive a refund, and still had no explanation from this dump !!! I plan on being in Pigeon Forge for two weeks toward the end of September, and as much as my wife adored Elvis, they would have to PAY ME to make an appearance !!!