Hi,

In early 2007 I took a Personal loan from Emirates Bank through a gentlman named Munaf, who was very helpful. Everything was fine until late 2008 Emirates Bank decided to transfer the loan from them to Emirates Islamic Bank without my authorization. This made a huge change in the interest rate for any missing or late payments. When the transferred the loan to EIB, it was transferred as a new loan and none of my previous payments, which were over 1 year were transferred. Hence, EIB bounced my cheque ... I got the issue resolved right away as I was a staff of the bank. I took receipts and statements to the bank to recover my payments, but over 2 years down the line they have NOT been able to. I have visited every branch and every collection office possible. I somehow going through hell made myself stable with payments ... but the interest rate was so high for late payments ... (I tried changing payment date; but no help from EIB) that I had overdues AS INTEREST AND NOT MISSING PAYMENTS and EIB decided to bounce my cheque again. Today, I am jobless and am running after the bank, and the bank is not giving me face at all, they have just nicely bounced the cheque and sitting back watching the show. I have now gotten another job and showed this to their collection department, but they are asking me to pay AED30, 000/- to remove the case. How am I supposed to resolve this ... ? I complaint to Central Bank about 4 months ago and NO response as of yet ... the complaint # is 1781. The loan A/C # is 0020-736495-386 ... NO ONE is helping now cause I have a bounced cheque ... IS IT MY FAULT? How am I supposed to resolve this? I have received a VERY GOOD job offer in hand and unfortunately because of EIB's horrible service and EB's major mess up I am in a state that I might end up in prison ...
I am speechless at this bank ...