I ordered merchandise from these two companies on line they asked if I wanted free shipping and catalogs, etc I said yes. There is a charge on my credit card for 4 months now of $12.95 and another one for $14.95. Encore marketing 1-877-498-7283. They said I signed for some kind of deal for free shipping every time I ordered. HA! I canceled right away but it took me a while to find their phone number. Please be aware of the FREE shipping...