WE PURCHASED 2 NEW AUGER MOTORS AND 1 NEW IGNIGHTER WE PULLED STOVES APART A NOTICED BOTTOM AUGER IS WARPED IT IS RUBBING ON SOMETHING WE ALSO REPLACED 1 IGNIGHTER AND IT WAS BENT BADLY LAST YEAR WE SENT A AUGER BACK THAT SPLIT IN HALF AND SENT IT BACK TO YOU AND REPLACED IT FREE OF CHARGE SAME IS HAPPENING AGAIN AND WE WOULD LIKE TO HEAR FROM YOU THANK YOU