This company bill my home phone services for charges that I did not authorize. They said that my husband did it and gave me his information which was totally incorrect. They said they would stop the charges and submit a credit. I will wait to see what happens. It seems that your service provider should get authorization from the person that is on the bill before charges are submitted. They do have all of my info. I am really upset about this. However, I did get someone the first time I called.