Enigma Software / SpyHunter

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Category: Entertainment

Contact Information
150 Southfield Avenue Suite 1432, Stamford, Connecticut, United States

http://www.enigmasoftware.com

Enigma Software / SpyHunter Reviews

S. Slater February 2, 2009

no way to contact firm

Don't purchase the spyhunter software. It crashed my laptop and put it into a virtual loop. There is no way to
contact the company. There is no telephone number. Only email tickets and they don't respond back. They
will also rebill your credit card every 6 mos if you don't stop them right away. Be careful !!!

December 28, 2007

Unauthorized recurring charges!

On 12 November 2007 our credit card was charged $35.69 for "SPYHUNTER 952-646-5288 022". LAST year, in 2006, one of our staff DID purchase the product, order number 1758675. Their product catalog does NOT disclose any time limitation before someone presses the "Buy Now" button:
http://www.enigmasoftware.com/spyhunter_more_info.php

Their purchase form does NOT disclose any time limitation before some enters the credit card information:
https://www.enigmasoftware.com/purchase_spyhunter.php

Since the time-limited subscription as well as the recurring charge are an ESSENTIAL aspect of the purchase (and clearly effects a consumer's purchase decision), it smells like a deceptive business practice to HIDE that information in the fine print that appears ONLY when someone actually clicks on the End User License Agreement link AFTER having already entered their credit card information. If it was disclosed that the purchase last year did also require subsequent payments, then we may or may NOT have opted for competitive products.