I called to Entrgy to discuss my bill. I needed to

make a payment next Tuesday. I have had service with entergy for 5 years. Each time I

call to ask a question, For example; why is there a Fuel adjustment charge you get jumped

verbally. The Representative are always rude. Yesterday, Sept 15 was the worst person.

This person was abusing his power. The first response out of his mouth I don't know why

a truck is not already at your home disconnecting your service. I asked him was he

threatening me." I don't understand why you still have service, "he said.

Immediately her attacked me verbally. I was so upset. He kept threatening to have my

service cut off, I got his number from the Public Service Commission website in

Mississippi. The person the web page is Mr, Davis but Mr, Lee apparently has taken his

place, He was extremely angry. I called the PSC to file a complaint. I told the manager

at PSC would assist me on Sept 20th, this company are letting employees really excuse the

term (dog us out. ) He said "he would make sure I would never call his office

again". That was a threat. Thank your for time and input in this matter.