"Consumer Reviews on Companies, Products and Services"

ESBI/usprizedraw.com

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Services

Contact Information
San Diego, California, United States

ESBI/usprizedraw.com Reviews

Frustrated and Concerned February 19, 2009
Unauthorized charges
Today I received my AT&T bill and notice I was charge for "Enhanced Services Billing Inc" on the amount of $14.95. According to the bill it is for "American Envoice, LTD-Voicemail MTH Fee". The phone number for ESBI is 1-888-298-3724. When I called I was told this was a billing company and I was being charge for signing up on a website called "usprizedraw.com". Apparently a "Virginia Cortez" sign up for it. I was told they didn't know what the website was about. They just handle the billing part. I was told that as per my request they have canceled the service and will refund the charge (I am assuming to AT&T). I was also told I would take 1 to 2 billing cycles for it to be fixed. I was also given a confirmation #. I called AT&T and explained my situation. I was told all they could do was to put a 30 day hold on that charge until they get the refund from ESBI. That is all. I am not able to make it so I am ask if I authorize this kinds of charges before they go on my bill or include any kind of alert on my file. I also visited the website which is some kind of loto for trips to Vegas. This website seems to consist only of an entry form for the trip. I don't see how this managed to morph into voice mail charges of all things. To enter to win you are asked for name, DOB, address, phone, marital status, gender, e-mail address. I wonder if Ms. Cortez is now enjoying herself on a Casino while I am looking for the next unauthorized charge on my phone bill. This ESBI people don't even seem to have a physical address either. Their website is basically a very sparse page with a place to register complaints.

Write a Review for ESBI/usprizedraw.com

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Bigger issues
Plumber Calgary NW
Ayslee Sunless
Medical Spa Abbotsford BC
Ollis Entry
vebotv.work
Wise Planning 嘉信财富管理 | 财产保险 | 人寿保险 | 重疾保险 | 健康保险
Perrin's Roofing
Laboratory Equipment Supplier

REQUESTED REVIEWS

REVIEWS BY CATEGORY