In August 2008, i bought a sofa from eshopuk via ebay.co.uk. After 3 months, the sofa started fallen apart. I emailed eshop and they asked to send photo of the damage. After sending the photo, they promised to get back to me but they never did. I called them and was told they are waiting for the outcome. I had sent lots of emails but no replies.I tried calling them after some weeks their phone was'nt working. till date i, m still waiting for the 1 year manufacturer warranty they promised.