My aunt who is a senior citizen was charged $209.95 for Essentials Gold membership offered by AT&T, she said that she said NO to the customer service rep. when asked, but still received the charges. We called to dispute the charges with Essential Gold and they cancelled the membership without a problem. This was great, but these companies should be stopped from coaxing the elderly into these types of things. It is a shame and causes too much trouble when individuals are on fixed incom.