I received a hard tonneau cover that they delivered. The box had holes torn in it and was very beat up. It was obvious shipping damage. The tonneau cover was broken. I took lots of pictures to document the damage. I filed a complaint with them. They sent me a letter saying that they would settle of 1/3 of what the cover cost me and that I only had 15 days to accept their offer or I would get nothing. I have filed a complaint with my states consumer protection agency. This is not an honest rucking company!