I received an Etiqa Auto Insurance Renewal Notice date 4/1/2010 with offer that Alternative Transport Cover (ATC) annual premium is RM 35.00. Unfortunately, when I call up Etiqa Oneline 1300139139 and speak to their renewal agent Ms YooLei and she said that the offer is no longer valid as the offer is 2009 offer and in Jan 2010 they have change their policy from RM 35.00 to RM 60.00 which personally I think it is impossible as the renewal notice i received was dated 4/1/2010 and i just received it few day ago (today 13/1/2010). I do not understand that such a reputable company have make such a mistake by posting out to customer the offer and later-on dennied the offer with reason that is totally unacceptable.