i am very shocked and dissapointed in how low can the etisalat service level go!
i was checking my credit and i wz shocked to find it
dhs 551.5, turns out that i have been charged 3 times for my blackberry fees.. and when i called customer service they said it's a mistake from the computer and then they told me they have no idea when can it get fixed!!! that it's a common case and lots of people are facing it!!! and that if i want to use my phone i have to buy credit for more than that!!! so that i would pay for the computer mistake THEN one day when they solve the problem they will pay me back... yeah right! so in order to use my phone i have to give them that huge amount of money that is already a computer mistake or else i have to wait indefinitly till they finally find a solution! what kind of customer service is that?? and above all what kind of mobile services company does that!!! i'm grateful i'm prepaid otherwise i cant imagine what kind of fake bills they would have been giving me. this is unacceptable...this is a theft!